Last updated: November 15, 2025

This Privacy Policy describes how Faynoo Store ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website.

Information We Collect

Personal Information

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

Order Information

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

How We Use Your Information

We use the information we collect to:

  • Fulfill orders and provide customer service
  • Process payments and prevent fraud
  • Communicate with you about your orders
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Sharing Your Information

We may share your personal information with third parties to help us use your information as described above. We also use Google Analytics to help us understand how our customers use the site.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided below:

[Your contact information]